STIR/SHAKEN is Shaking Up the Contact Industry:
Everything You Should Know about the FCC's New Requirements
With the FCC’s June 30, 2021 deadline quickly approaching, STIR/SHAKEN and call blocking are top of mind for many contact center and customer experience leaders. In addition, increased consumer distrust in phone calls is making it more difficult than ever for businesses to contact their customers.
Join us Thursday, December 10th at 2pm EST as legal and operations experts take an in-depth look at:
- What exactly is STIR/SHAKEN?
- How does it impact you?
- What do you need to do about it?
- What are the best practices for implementation?
We’ll also cover how you can strategize and execute for success, while keeping compliance top of mind.
Speakers:
- Michele Shuster, Managing Partner, Mac Murray & Shuster LLP
- Jason Queener, Sr. Director of Business Solutions, LiveVox
- Ray Waldheim, Director of Contact Center Solutions, LiveVox
Now is the perfect time to be proactive.
LiveVox, Inc.
LiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.
To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.
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