Factors such as compliance, staffing, and customer satisfaction are key components impacting contact center performance, yet are more often than not excluded from traditional analytics capabilities. LiveVox's cloud-based Performance Analytics Suite provides a cost-effective solution with the ability to easily incorporate data from outside applications including:
  • Speech Analytics
  • CSat Surveys
  • Workforce Management
  • CRM and more...

Quickly uncover performance drivers like never before. To read more, download our solutions brochure by completing the form on the right.

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