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LiveVox
October 2019 Newsletter
2020 Budgeting Newsletter

Blog Post: How to Budget Like a CFO

It's Q4 and that means we're elbows deep in strategic planning. To execute like a pro, this month we sat down with Lambert Calvert, LiveVox's Head of Finance, to crunch the numbers on all things budgeting and forecasting. In this blog post, Calvert shares data collection best practices and tips for harvesting information from across your organization to become a more effective budgeter.
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October Newsletter

5 Things to Plan for in 2020...
Evolving the contact center to meet the increasingly digital-first behavior of consumers will be top of mind for business leaders as they plan for 2020. To help provide insight on what to plan for, download this overview of the the Top 5 Capabilities to Empower Digital Transformation.
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TCO Infographic

Infographic: The Hidden Costs of Call Center Software

Don't get hung up on hidden fees. In this infographic we cover the costs ommonly overlooked when implementing new software so you can do an informed total cost of ownership analysis.
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TIP SHEET: The Positive ROI of a True Omnichannel Platform

LiveVox is the only one-stop-shop for true omnichannel engagement that unifies modern channels, CRM, and WFO functionality into a single cloud customer engagement platform to simplify your total cost of ownership. Find out more by downloading the Tip Sheet:

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About LiveVox

LiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.

 

To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.