The third ‘LiveVox Contact Center Survey Report’ reveals the state of digital transformation in contact centers and shifting trends in enabling customer-centric engagements across different industry segments.
Key findings include:
Download your complimentary report to supercharge your efforts this year.
LiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.
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