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We are excited to announce the General Availability of Platform 5 on April 3, 2017. This new release provides our customers with the latest contact center technologies, takes the LiveVox portal experience to the next level...

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Avoid the PCI Security Rabbit Hole

by Sarika Prasad on Jan 26, 2017 1:34:27 PM

Contact Center Executives Indicate PCI as a Top Challenge of 2017Facing Tougher Security Requirements, Contact Centers are Finding Ways to Offload Costs

User Interface is a vital component for LiveVox operators. As our users use the system on a daily basis, we want them to like it and have a visually engaging, seamless, and consistent experience. Another important aspect...

We hope that you read our previous post describing the new risk mitigation capabilities on the LiveVox Platform 4 and are excited to have these enhancements to bolster your risk mitigation efforts. In this second blog post,...

LiveVox Platform 4 is Here!

Continuing our commitment to provide our customers with innovative technology for their contact centers, we are excited to announce that LiveVox Platform 4 will be Generally Available in...