We are excited to announce the General Availability of Platform 5 on April 3, 2017. This new release provides our customers with the latest contact center technologies, takes the LiveVox portal experience to the next level...
How the New LiveVox Intelligent Email Improves Campaign Performance
by Chris Lucey on Mar 21, 2017 6:50:31 PM
Why Email?
Avoid the PCI Security Rabbit Hole
by Sarika Prasad on Jan 26, 2017 1:34:27 PM
Contact Center Executives Indicate PCI as a Top Challenge of 2017Facing Tougher Security Requirements, Contact Centers are Finding Ways to Offload Costs
LiveVox Platform 4 Delivers Simplified and Enhanced User Interface
by Sarika Prasad on Dec 14, 2016 2:49:51 PM
User Interface is a vital component for LiveVox operators. As our users use the system on a daily basis, we want them to like it and have a visually engaging, seamless, and consistent experience. Another important aspect...
Reimagine Your Contact Center’s Efficiency with the new LiveVox Platform 4
by Sarika Prasad on Dec 7, 2016 2:56:27 PM
We hope that you read our previous post describing the new risk mitigation capabilities on the LiveVox Platform 4 and are excited to have these enhancements to bolster your risk mitigation efforts. In this second blog post,...
Introducing New Risk Mitigation Capabilities on LiveVox Platform 4
by Sarika Prasad on Nov 30, 2016 6:29:31 PM
LiveVox Platform 4 is Here!
Continuing our commitment to provide our customers with innovative technology for their contact centers, we are excited to announce that LiveVox Platform 4 will be Generally Available in...