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LiveVox
October 2018
Introducing LiveVox [U] Series
Introducing LiveVox [U] Series: A Practical Path to ROI-Driven Digital Engagement
To help contact centers stay ahead of the digital innovation curve, LiveVox introduces the “LiveVox [U] Series” – a practical and incremental path for contact centers to evolve their operations from primarily voice strategies to ROI-driven digital engagement.
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ARM U Webinar
ARM U Webinar: Consent Tracking
Of the myriad ways consumers can be reached, most collection agencies stick with only two: Telephone calls and paper letters. But consent can be granted and tracked for a variety of communications -- from SMS to email to online chat. In conjunction with Inside ARM, this ARM - U webinar on Thursday, October 25 will explore the world of multichannel consent options.
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     Top 5 Ways LiveVox Contact Manager Enables You to Deliver ROI-Driven Digital Engagement

 

LiveVox's fully-integrated omnichannel CRM, Contact Manager, is at the heart of the LiveVox [U] series. Contact Manager automatically centralizes and standardizes customer attributes and interactions across all channels and applications in one place − empowering more effective and efficient workflows.

Read how you can take advantage of Contact Manager to drive better ROI.

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About LiveVox

LiveVox (Nasdaq: LVOX) is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation.

 

To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.