In a recent study of 270+ contact center leaders, the TCPA continues to be a top concern in 2017*. With TCPA lawsuits in 2016 finishing 31.8% higher than the year before**, there is no doubt that the risk of TCPA litigation...
For many consumers, excitement from the holiday season spills over into tax season as they anticipate tax refund checks.
TCPA litigation hit an all-time high in 2016, breaking 4,000+ cases through October, increasing 80% YTD. This unbelievable growth in TCPA lawsuits since 2007 is evident in the chart below with no indication of slowing down...
LiveVox Platform 4 is Here!
Continuing our commitment to provide our customers with innovative technology for their contact centers, we are excited to announce that LiveVox Platform 4 will be Generally Available in...